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The Kezzo revenue process

Every opportunity should have a next action or a clear outcome.

Follow-up is an operation, not a reminder task. Here is how Kezzo works the patient opportunities already inside your practice.

  1. 01

    Audit

    Identify eligible opportunities and understand where the current follow-up process may be breaking down.

  2. 02

    Prioritize

    Organize opportunities using recency, prior engagement, stated concerns, financial status, and available context.

  3. 03

    Re-engage

    Restart appropriate conversations through thoughtful, practice-approved outreach.

  4. 04

    Create the next step

    Understand what is holding the patient back and coordinate the appropriate next action.

  5. 05

    Learn & improve

    Document outcomes, identify patterns, and give the practice clearer visibility into its patient pipeline.

Documented dispositions

RebookedFinancing in progressActive nurtureTreatment progressingNot readyDeclinedUnable to reachClinical escalationDo not contactOther documented outcome
The leak after the consult

Where the opportunity is lost — and how it comes back.

Lead
Consultation
Treatment Plan
Didn't start
Financing stalledSpouse decisionTimingNo responseComparing options

Kezzo recovery loop

Conversation
Next step
Rebooked / Financing / Nurture / Documented outcome

Human where judgment matters. Technology where leverage matters.

Kezzo Patient Revenue Specialist

Handles the conversation

  • Patient conversations
  • Motivation and concerns
  • Thoughtful follow-up
  • Financial-process conversations within approved boundaries
  • Scheduling and coordination
  • Judgment
  • Appropriate escalation

Kezzo Intelligence Layer

Supports the operation

  • Opportunity prioritization
  • Conversation context
  • Documentation
  • Follow-up support
  • Quality review
  • Pattern identification
  • Reporting
  • Workflow automation
What we measure

Not activity. Movement.

Every worked opportunity ends in a next action or a documented outcome, and the report shows where the pipeline actually stalls.

Recovery funnel

Illustrative
Eligible opportunities
128
Outreach attempted
122
Patients reached
71
Meaningful conversations
48
Re-engaged
26
Next step created
14
Treatment moving forward
6

Revenue attributed where available.

Reporting

  • Eligible opportunities
  • Reached
  • Meaningful conversation
  • Re-engaged
  • Next step created
  • Treatment progression
  • Attributed revenue where available

Your pipeline may already contain your next opportunity.

Let's identify where patient momentum is being lost — and what should happen next.

A focused conversation about your patient pipeline, follow-up process, and where Kezzo may be able to help.

Schedule a Pipeline Review