KezzoKezzo
Recover

Turn unresolved patient opportunities into appropriate next steps.

For practices with valuable consultations and patient opportunities already sitting unresolved in the pipeline.

Recover is one Kezzo prescription — the right starting point when the constraint is the pipeline you already paid to create.

The Kezzo Recovery Loop

Turn an unresolved patient list into a managed revenue process.

Identify the right opportunities, prioritize them, re-engage patients thoughtfully, create the next appropriate step, and turn every outcome into better operational intelligence.

  1. 1

    Audit

    Identify eligible unclosed consultations and establish the starting baseline.

  2. 2

    Prioritize

    Organize opportunities using recency, prior engagement, stated concerns, financial status, and available context.

  3. 3

    Re-engage

    A trained Patient Revenue Specialist restarts appropriate conversations through practice-approved outreach.

  4. 4

    Create the next step

    Clarify the barrier and coordinate the appropriate action: rebooking, financing-process follow-up, future nurture, clinical escalation, or a clear outcome.

  5. 5

    Learn & improve

    Document outcomes, identify patterns, and give the practice clearer visibility into where patient momentum is being lost.

Next step or documented outcome

RebookedFinancing in progressActive nurtureTreatment progressingNot readyDeclinedUnable to reachClinical escalationDo not contactOther documented outcome

Every outcome feeds back into Learn & improve.

The objective is not to force every patient to treatment. The objective is a well-managed next step or a clear outcome.

The engagement

30-Day Patient Revenue Recovery Sprint

A focused 30-day engagement designed to answer one question: what recoverable opportunity may already exist inside the patient pipeline you have already paid to create?

  • Review of eligible unclosed patient opportunities
  • Pipeline audit and prioritization
  • Structured human-led outreach
  • Approved phone, SMS, and email follow-up
  • Patient conversation and concern discovery
  • Next-step coordination
  • Financial-process follow-up within approved practice boundaries
  • Clinical escalation where appropriate
  • CRM documentation and disposition
  • Opportunity and outcome reporting
  • Identification of recurring pipeline bottlenecks

30-Day Patient Revenue Recovery Sprint

$3,500

Up to 100 eligible unclosed consultations.

A focused 30-day engagement designed to identify, prioritize, and thoughtfully re-engage appropriate patients who completed a consultation but did not move forward. Eligibility and cohort suitability are confirmed during the Pipeline Review.

Schedule a Pipeline Review

Only practices with an appropriate eligible patient cohort are accepted. Kezzo does not guarantee treatment starts, recovered revenue, or financial outcomes.

How Recover is conducted

Respectful re-engagement — never pressure.

These are patients who already trusted the practice enough to consult. The conversation should reflect that.

  • Human conversations, not automated pressure
  • Understanding what remained unresolved
  • Clarifying barriers to a decision
  • Appropriate, practice-approved follow-up
  • Rebooking where appropriate
  • Financing pathway discussions where appropriate
  • Respectful decision support
  • Long-term patient relationships
Outcomes and reporting

Every opportunity worked ends in a documented outcome.

Recovery funnel

Illustrative
Eligible opportunities
128
Outreach attempted
122
Patients reached
71
Meaningful conversations
48
Re-engaged
26
Next step created
14
Treatment moving forward
6

Revenue attributed where available.

Pipeline report

Illustrative
  • Eligible opportunities
  • Reached
  • Meaningful conversation
  • Re-engaged
  • Next step created
  • Treatment progression
  • Attributed revenue where available

Potential dispositions

RebookedFinancing in progressActive nurtureTreatment progressingNot readyDeclinedUnable to reachClinical escalationDo not contactOther documented outcome

Not sure whether Recover is the right starting point?

The Pipeline Review determines where Kezzo should begin — Recover, Operate, Acquire, or no engagement at all.

A focused conversation about your patient pipeline, follow-up process, and where Kezzo may be able to help.

Schedule a Pipeline Review